The office usually takes care of the matter by issuing the decision or order (apart from address registration as it is handled by a material-technical procedure). Decisions to settle the matter at its essence, the provisions relate only to procedural issues. Decisions and orders must include an information about its content and form of appeal period, which you can use if you are dissatisfied with the outcome.
IMPORTANT! Decisions (to resolve the matter) are issued in writing and delivered to the addressee. Date of service determines the deadline for submission of remedies, so if either service by mail and receive personal decisions (in practice quite rare) it must make a note of the date of receipt.
In case you are not satisfied with a decision, you can submit:
- an appeal,
- a complaint.
An appeal (a complaint) should be submitted to an authority of the second instance (specified in a decision) through the authority issuing the decision, unless specific rules specify otherwise. An appeal should be prepared and submitted alike as an application, informing about a decision you appeal against. An appeal should be submitted within a specified period, 14 days from the delivery date in most cases (in case of orders – 7 days). An appeal is not valid after that period.
Appeals against decisions of the second instance bodies should be submitted to a proper Provincial Administrative Court.
